Delete Account & Data
A guide to permanently deleting your Pulito account and user data.
1. Steps to Delete the Main Account (Business Owner)
- Open the Pulito.id app and log in with your Owner account.
- Navigate to the Profile page via the bottom navigation menu.
- Go to the Edit Profile Saya (Edit My Profile) page.
- Scroll to the very bottom and tap the red text button "Hapus Akun Saya" (Delete My Account).
- Read the warning that appears, then type your username to confirm the deletion.
- Tap the "Ya, Hapus Permanen" (Yes, Delete Permanently) button. Your account will be permanently deleted immediately and you will be redirected back to the login page.
2. For Employees
Employee accounts are created and managed directly by the business Owner. To delete an employee account, please contact the Owner of the outlet where you work and ask them to delete your account in the app.
3. Data That Will Be Deleted
- Profile and account information
- All outlet data owned by the user
- All transaction data
- All customer data
- All service and package data
- All related employee data
- All financial and expense data
- All vouchers, promos, and activity logs
4. Data Retention Period
All data is deleted instantly when the deletion request is processed through the app. There is no grace period or backup kept once the deletion is completed.
If you run into trouble while deleting your account, please contact us by email at pulito.dev@gmail.com.