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Guide

Connecting a Printer

Set up Bluetooth printing, tracking QR, and a custom payment QRIS on receipts.

Pulito's system makes it easy to print physical receipts straight from the app using a Bluetooth thermal printer. A receipt can be printed right after a transaction is created. Let's follow the simple guide below!

1. Printer Preparation

Struggling to choose a printer type? Our admin team is ready to help with syncing if your device isn't detected in the app yet.

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Make sure your printer meets these criteria:

  • Type: POS Thermal Bluetooth printer (usually the mobile/portable version).
  • Paper Size: 58mm wide (the standard for small thermal printers).
  • Status: The printer is on (powered) and has enough battery.

2. How to Connect the Printer

You can set up the printer via Detail Pesanan (Order Detail) > tap the Printer Icon > tap "Cari Printer" (Find Printer).

  • Turn On Bluetooth: Make sure Bluetooth on your phone/tablet is on.
  • Grant Permission: If a request for Bluetooth or Location access appears, tap "Izinkan" (Allow). This permission is needed so the app can find printers around you.
  • Scanning: Tap the "Cari Printer" (Find Printer) button. The system searches for devices nearby.
  • Select the Printer: Find your printer's name in the list (example: RPP02N, MPT-II, or Thermal Printer).
  • Connect: Tap that printer's name. If successful, the status changes to "Printer Terhubung" (Printer Connected).
Quick steps: Connect a Bluetooth Printer
  1. Open the Detail Pesanan (Order Detail) page → tap the printer icon.
  2. Tap Cari Printer (Find Printer).
  3. Allow Bluetooth and Location access if prompted.
  4. Select your printer's name from the list that appears.
  5. Wait until the status changes to Printer Terhubung (Printer Connected).

Printer Settings Menu

Find a Bluetooth Printer

Quick steps: Print the Receipt After a Transaction
  1. Save the transaction as usual.
  2. On the Order Detail page, tap the printer icon (top right).
  3. Tap Cetak Sekarang (Print Now).
  4. The receipt prints straight from the Bluetooth thermal printer.

Select a Printer from the List

Printer Connected Status

3. Receipt Printing Guide

Print Directly: After you tap the Save button on a new transaction, you can tap the printer icon to print the receipt without switching pages. Just make sure the printer is connected:

  • Tap "Cetak Sekarang" (Print Now): The app starts processing the data.
  • Chunking Process: The app sends the data in stages so printing stays stable and isn't cut off midway.
  • Auto-cut: The paper ejects automatically (and cuts if the printer supports that feature).

Printed Receipt Result

4. Add a Custom Payment QRIS to Receipts

The Owner configures one static payment QR per outlet from Profile > Accounting & Payment > Payment QR (QRIS). Employees can open the read-only QR from their Profile and show it to customers.

  1. Upload the outlet's static QRIS image. Pulito reads the QR on the device and rejects unreadable, non-payment, corrupted-CRC, or overly long payloads.
  2. Optionally add a label such as QRIS BCA - Main Outlet; the label prints above the QR.
  3. Review the generated preview, save it, then make a small test payment before using it with customers.
  4. On the Send / Print Receipt page, QR di Nota controls the tracking QR, while QR Pembayaran di Nota controls the payment QRIS. They are separate toggles.
Double-payment protection: the payment QR is only printed on an unpaid receipt. The public Digital Receipt shows it automatically while unpaid and removes it after settlement.

5. Trouble Connecting?

Please try the steps below:

  • Power Cycle: Try restarting the printer and the Bluetooth on your phone.
  • Remove Pairing: In your phone's Settings, choose "Forget Device" on that printer, then reconnect through Pulito.
  • Check Distance: Make sure the phone and printer are close (max 2 meters).
  • Check the Light: Make sure the indicator light isn't blinking red (usually because the paper is out or the printer cover isn't shut tightly).

💡 Extra Tips

  • Remembers Automatically: The system automatically remembers the printer you last used, so there's no need to set up again every time.
  • Change Printer: Use the "Ganti Printer" (Change Printer) button if you want to switch to another device.

Your laundry operations will look more professional and make things easier for customers with physical proof of transactions!

Still need more help?

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