Services & Packages Setup

🏗️ Part 1: Creating a Service Category (Group)

Categories are used to group your price list so it stays tidy (example: WASH BY KILO, PER-ITEM, or DRY CLEAN).

• Access the Menu: If the service list is still empty, the transaction page shows a prompt "Buat kategori + layanan pertama dulu" (Create your first category + service) that opens the Quick Start guide. You can also reach it through the Profile > Layanan, Paket & Promo > Layanan Reguler (Services, Packages & Promos > Regular Services) menu.
• Enter the Category: Tap "Tambah Kategori Layanan" (Add Service Category).
• Give It a Name: Enter the service group name (example: "WASH BY KILO").
• Save: Tap "Buat Kategori Baru" (Create New Category). Once the category is created, the system automatically directs you to fill in the Service Types inside it.

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Service Category List

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Add Category Form

🧺 Part 2: Adding Service Types & Prices

After the category is created, you can now enter the details of the products or services you sell.

• Add a Service: Inside the category you created, tap the "Tambah Jenis Layanan" (Add Service Type) button.
• Service Details & Values:
  • Name: Example: "Regular Wash & Iron". This name will appear on the customer's receipt.
  • Unit: Choose KG, Pcs, or Meter. You can also choose "Lainnya" (Other) to type your own unit (example: Pair, Set, Helmet).
  • Price: Enter the rate per 1 unit. The price can be 0 if it is a free add-on service.
  • Decimal: Enable "Pembelian desimal" (Decimal purchase) if the service uses a scale (example: 1.5 KG). Turn it off if the service is by whole units (example: 1 Pcs).
  • Min. Purchase: The minimum order amount before the cashier system starts counting (example: enter 3 if the minimum wash-by-kilo is 3kg).
  • Estimate: Enter the processing duration (example: 2 Days or 5 Hours) so the completion date is printed automatically on the receipt.
  • Supporting Items: Optional add-ons (such as perfume) that can be linked to this service. Usage details are in Part 4.
  • Notes: Enter special instructions (SOP) for the employee that will appear while serving this service type.
• Save: Tap Save. This service now appears in the cashier menu and is ready to be transacted!

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Service Type Detail

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Set Price & Estimate

📦 Part 3: Setting Up Laundry Packages (Member/Deposit)

Use this feature if your outlet has a volume-deposit system (example: a customer pays upfront for 50kg to get a better price).

• Pick the Parent Service: Every package must be linked to one Regular Service Type as its parent so the system knows which service the package is used for.
• Pricing Scheme: Enter the package price and the total quota (volume) the customer receives.
• Active Period & Accumulation: Choose Forever or a Duration. If limited, you can set the accumulation logic:
  • Active-Period Accumulation: This option is used if the customer wants to top up quota while their old package is STILL ACTIVE.
    • ON: The old remaining days are added to the new duration.
    • OFF: The old remaining days are forfeited, and the active period resets to the new duration.
  • Quota Accumulation: This option is used if the customer wants to top up when their package has already EXPIRED.
    • ON: The old remaining balance is preserved or merged into the new balance.
    • OFF: The old remaining balance is permanently forfeited; only the new balance applies.

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Member Package List

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Add Package Form

👃 Part 4: Adding Supporting Item Options

This feature makes it easy for the cashier to record special customer requests (such as a perfume choice or packing) without changing the service price.

Supporting Item Rules:

• System Default: Each time you create a new outlet, Pulito automatically creates one default supporting item: "Parfume" with the "Fresh" scent option.
• How It's Used: It is not mandatory for all services. However, if you want to use it, you must link the supporting item to the relevant Regular Service Type.
• Function: Used to record extra customer options without changing the price, such as a perfume choice, packing type, or detergent type.
• Inheritance: Every Laundry Package automatically uses the same Supporting Item rules as its parent service.

🎁 Part 5: Vouchers

To attract customers with appealing voucher codes, you can learn the guide below: